Privacy policy

Privacy policy

The protection of your personal data is of great importance to us, tmw Logistics AG. Your trust is our top priority, which is why we treat your personal data confidentially and in accordance with the statutory data protection regulations, as well as this data protection declaration.

This declaration shows how tmw Logistics AG processes your personal data. tmw Logistics AG reserves the right to amend this data protection declaration at any time and with future effect, which is why we recommend that you read it again at regular intervals.

1. purpose of the data processing

We will process your personal data for the purposes described in the privacy policy below. In particular, however, for

- Establishment, management and settlement of the business relationship;
- Strengthening the existing customer relationship or establishing a new one

customer relationship or approaching interested parties, including providing information about our range of services (marketing);

2. legal bases of the processing

If you are an interested party or potential future customer, we will only process your contact details for the purpose of direct marketing by sending you electronic mail or contacting you by telephone with your consent pursuant to Art. 6 (1) a of the General Data Protection Regulation ("DSGVO").

In addition, personal data that are necessary for the fulfilment of a contract with the contracting party are processed in accordance with Art. 6 para. 1 lit. b DSGVO.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

3. transmission of your personal data

We will only pass on the personal data you provide to our business partners without your express consent to the extent necessary for us to carry out our orders.

but not to other uninvolved third parties and in particular not to commercial users for advertising purposes.

4. storage period

We generally store your personal data until the termination of the business relationship in the context of which we collected your data, until the expiry of the applicable statutory limitation and retention periods or until the termination of any legal disputes in which the data is required as evidence. For marketing purposes (e.g. newsletters), we store your personal data until you object or revoke your consent, insofar as the marketing measure is based on your consent.

5. information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

Contract processing

The data provided by you for the use of our service offer will be processed by us for the purpose of contract processing and is necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data. The legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law. Within the scope of contract processing, we pass on your data to our partners if this is necessary for the fulfilment of the contract. The legal basis for the transfer of data is then Art. 6 para. 1 lit. b DSGVO.

Server data

For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our website provider. These so-called server log files are used to collect data such as the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which our website is used. The data collected in this way is temporarily stored, but not together with other data about you. This storage takes place on the legal basis of Art. 6 para. 1 lit. f DSGVO.

Contact requests / contact possibility

If you contact us by e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for processing and answering your enquiry.
Your request - without their provision we cannot answer your request or at best only to a limited extent. The legal basis for this processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted if your enquiry has been answered conclusively and there are no legal obligations to retain data, such as in the case of subsequent contract processing.

Google Maps

We use Google Maps on our website to display our location and to create directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Through the certification according to the EU-US Privacy Shield ("EU-US Privacy Shield") https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you call up the Google Maps component integrated into our website, Google will store a cookie on your end device via your internet browser. In order to display our location and create directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA. The legal basis is Art. 6 para. 1 lit. f DSGVO.

Our legitimate interest lies in optimising the functionality of our website. Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html. Google also provides further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.

"Facebook" social plug-in

We use the plug-in of the social network Facebook on our website. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as "Facebook".

Through the certification according to the EU-US Privacy Shield ("EU-US Privacy Shield") https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active, Facebook guarantees that the data protection requirements of the EU are also complied with when processing data in the USA. The legal basis is Art. 6 para. 1 lit. f DSGVO.

Our legitimate interest lies in improving the quality of our website. Facebook provides further information about the possible plug-ins and their respective functions for you at https://developers.facebook.com/docs/plugins/. If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from Facebook's servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged in to Facebook while visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Facebook. Facebook may assign the information collected in this way to your personal user account there. If you use the Facebook "Like" button, for example, this information will be stored in your Facebook user account and may be published via the Facebook platform. If you wish to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your internet browser.

Facebook provides further information on the collection and use of data as well as your rights and protection options in this regard in the data protection information available at https://www.facebook.com/policy.php.

6. your rights in connection with personal data

You are entitled to, among other things:

  • To be informed whether and which personal data we process about you and to receive copies of this data,

  • to request the correction, completion or deletion of your personal data, insofar as these are incorrect or are not processed in accordance with the law,

  • request that the processing of your personal data be restricted,

  • object to the processing of your personal data in certain circumstances or withdraw consent previously given for the processing, whereby a withdrawal does not affect the lawfulness of the processing carried out before the withdrawal,

  • as our customer to demand data portability,

  • Know the identity of third parties to whom your personal data is transferred and lodge a complaint with the data protection authority.

7. contact person at tmw Logistics AG

For questions regarding data protection at tmw Logistics AG, please contact:

Person responsible:
tmw Logistics AG Grenzstrasse 24a
9430 St. Margrethen (Switzerland)
Tel: +41 71 747 5800
Email: info@tmw-logistics.ch

Data Protection Officer:
Sabine Wunderli Gärtnerweg 35
6973 Höchst (Austria)
Tel: +41 71 747 5814
Email: s.wunderli@tmw-logistics.ch